Privacy Policy
Last updated: May 11, 2026
Panopt Security ("Panopt Security," "we," "us," or "our") respects privacy and is committed to protecting information handled through our website, account portal, contact forms, authenticated user features, online service intake, and related business systems. This Privacy Policy explains what we collect, how we use it, how we protect it, and the choices available to users.
1. Scope
This Privacy Policy applies to information collected through Panopt Security websites, forms, portals, authenticated account features, service request workflows, communications, and other online services that link to or reference this policy. It does not replace customer contracts, statements of work, data processing addenda, employment policies, or other written agreements that may apply to a particular engagement, employee relationship, or managed environment.
2. Information We Collect
We may collect information you provide directly, information generated by your use of our services, and information made available through authorized integrations. This may include name, email address, phone number, company, job title, department, account identifiers, authentication status, form submissions, service request details, uploaded files, profile information, directory attributes, device or browser information, IP address, user agent, dates and times of access, pages viewed, portal activity, audit events, and security or troubleshooting logs.
If you submit information about another person, system, incident, customer, vendor, or organization, you are responsible for ensuring that you have authority to provide that information and that the submission is accurate and appropriate for the requested purpose.
3. How We Use Information
Panopt Security uses information to operate and secure the website and portal, authenticate users, respond to inquiries, process service requests, provide cybersecurity services, maintain business records, troubleshoot issues, enforce access controls, detect abuse, investigate suspicious activity, improve functionality, communicate with users, support legal and compliance obligations, and protect Panopt Security, our customers, and our systems.
4. Security, Monitoring, and Audit Logging
Because Panopt Security provides cybersecurity-related services, the website and portal may include security monitoring, audit logging, access review, rate limiting, abuse detection, and administrative review. Authenticated activity may be logged and reviewed for security, troubleshooting, compliance, operational support, incident response, and policy enforcement. Users should not use Panopt Security systems to submit unlawful, malicious, unauthorized, or unrelated personal content.
5. Cookies and Similar Technologies
We may use cookies, session identifiers, local storage, anti-forgery tokens, analytics, security controls, and similar technologies to keep users signed in, remember preferences, operate forms, detect abuse, measure site performance, and improve the user experience. Browser settings may allow you to block or delete cookies, but some features may not work correctly without them.
6. Service Providers and Authorized Third Parties
We may share information with service providers, hosting providers, security tools, authentication providers, payment processors, analytics providers, communications platforms, professional advisors, and other authorized parties that help us operate, secure, support, or improve our services. These parties are expected to use the information only for the purpose of providing services to Panopt Security or as otherwise permitted by law, contract, or user authorization.
7. Customer and Engagement Data
Information handled during consulting, assessment, incident readiness, remediation, managed service, or support engagements may be governed by the applicable statement of work, master services agreement, confidentiality agreement, data processing terms, or other written agreement. Where a written agreement conflicts with this Privacy Policy, the written agreement controls for that engagement.
8. Legal, Safety, and Compliance Disclosures
We may disclose information when we believe disclosure is required or appropriate to comply with law, court order, subpoena, regulatory request, audit, insurance requirement, legal process, contract obligation, security investigation, incident response, fraud prevention, rights enforcement, or protection of the safety, property, systems, or rights of Panopt Security, users, customers, or others.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal or contractual obligations, support security and audit requirements, preserve evidence, enforce agreements, and operate the business. Retention periods vary based on the type of information, the reason it was collected, and applicable legal, contractual, operational, and security requirements.
10. Security of Information
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission, hosting, monitoring, or electronic storage is perfectly secure. Panopt Security cannot guarantee absolute security, and users remain responsible for protecting their credentials, devices, and authorized access.
11. Your Choices and Requests
You may request correction, deletion, access, or review of certain personal information by contacting us. We may need to verify your identity and may decline or limit a request where retention is required or permitted for security, legal, contractual, audit, operational, or legitimate business reasons. Some information may remain in backups, logs, archives, legal holds, or security records for a limited period.
12. Children
Panopt Security services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.
13. Third-Party Links
Our website or portal may link to third-party websites, tools, authentication services, support platforms, documentation, or resources. Panopt Security does not control those third parties and is not responsible for their privacy practices, security, content, availability, or terms. Review the applicable third-party policies before using those services.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted unless a later effective date is stated. Continued use of the website, portal, or related services after changes are posted means you accept the updated policy.
15. Contact
Questions about this Privacy Policy may be sent to info@panoptsecurity.com.